Start every shift informed

Not another dashboard. A briefing you read in minutes.

Ops Briefing helps every employee start their shift with the same clear picture of what is happening, and what may happen next. Operational teams are surrounded by information: weather, passenger volumes, infrastructure changes, outages, incidents, maintenance and updates from every department, all scattered across dashboards, emails, chat groups, meetings and local systems. Ops Briefing brings it together and turns it into one clear, role-based briefing.

Ops Briefing daily briefing on a tablet, showing weather with a thunderstorm warning, a passenger profile of 187,400 passengers peaking 07:30 to 10:00, a systems and outages card flagging scanner D14, closed stands B24 to B27, incidents and learnings from yesterday, other information including runway maintenance and a VIP movement, and three things to watch today, with 3,842 of 4,100 employees briefed
One shift briefing · seven minutes · 94% of the organisation briefed

A typical briefing includes

Passenger forecast & expected peaks

Weather & its operational impact

Systems or equipment with recent problems

Planned maintenance & restrictions

Closed stands, areas or facilities

Known outages & degraded services

Incidents & learnings from previous shifts

Key events, VIP & unusual passenger profiles

The most important things to watch today

AI summarises the volume of operational data and highlights what deserves extra attention, so the briefing stays short enough to actually be read before the shift starts.

Changes during the shift

Awareness, not another noisy channel

Only significant operational changes are pushed to staff. A weather window moving forward, a baggage system going degraded, an infrastructure restriction changing, a new disruption developing, the relevant teams get a clear update, acknowledge it in seconds and carry on working.

The communication loop

01

Brief

The control room publishes a change to the teams it actually affects.

02

Understand

The update says what changed and what it means for that role, not just that something happened.

03

Acknowledge

One tap confirms it landed. No forms, no meetings, no chasing people down.

04

Stay aligned

Control and frontline hold the same picture for the rest of the shift.

What actually reaches the frontline

Ops Briefing updates feed on a phone, listing a high-impact weather update about a thunderstorm window moving forward, a medium-impact systems update about baggage zone B degraded, and low-impact information about runway maintenance and a VIP movement, each with an acknowledge action

Only what matters

Updates arrive graded by operational impact, so a VIP movement never competes with a degraded baggage system for attention.

An Ops Briefing update opened on a phone: the thunderstorm window moved forward to 15:30 to 17:00, a what-this-means panel listing expected ground delays, higher risk of lightning holds and monitor latest updates, a weather radar view of the airport, and an acknowledge update button

And what it means for you

Every update carries its own consequences: ground delays, lightning holds, what to monitor. Then one tap to acknowledge.

Ask Ops Briefing, the AI assistant for operational information: asked whether there is anything to know before starting a shift, it answers with three things relevant to the team today: thunderstorms expected after 15:30, scanner D14 had issues yesterday, and stand area B partially closed for construction, followed by suggested follow-up questions
AI Agent

An alert tells you what happened. Context tells you what it means.

For the control room, AI analyses incoming data and helps identify what is relevant enough to communicate: summarising incidents, combining sources and generating briefing content per team. For employees, the AI Agent supplies context whenever they need it.

Questions employees actually ask

  • “Anything I should know before starting my shift?”
  • “Why is stand area B closed?”
  • “What’s the weather impact?”
  • “Show me affected flights.”

Same data, same audit trail and same access model as the rest of the ADM Platform. The AI Agent is a layer over the operation, not a separate copy of it.

Control room

Know how well the organisation has been briefed

Control teams see which updates are active, which departments received them and how many employees acknowledged critical information, then update or withdraw briefings as the situation changes.

Briefing coverage · today

%

Briefed before shift start: 3,842 of 4,100 employees

Active updates across departments

 min

Median time to acknowledge a change

By department

Ramp 98%
Passenger services 95%
Baggage 88%
Security 71%

Flagged: additional communication suggested

Airport operations control centre with live operational dashboards on the wall
A shared awareness layer, control room to frontline
  • Live and withdrawable. Briefings are updated or pulled as the situation moves, so nobody is acting on a stale message.

  • Gaps made visible. Where acknowledgement lags, control sees exactly which department needs a second push.

  • Awareness, not micromanagement. The objective is a shared picture. Existing workforce management and operational systems stay in place.

Connect what you have

Sits on top of the operation you already run

Ops Briefing does not ask you to replace anything. It reads the sources you already have, plus manual control-room input, and turns those fragmented inputs into one understandable view of the operation.

Inputs

Weather systems Passenger forecasts Operational databases Incident logs Maintenance systems Infrastructure planning Airport & terminal systems Control-room input Real-time feeds
Summarised & prioritised

One briefing per role, per shift

Read in minutes

Discover how much additional capacity you can realize

We will walk you through the platform against your own constraints: stands, gates, counters or tows.